Privacy policy
Privacy Policy
Last updated: April 04, 2025
At NORTH MINER, operated by RISEN CRYPTO MINING INC., we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your personal data.
If you have any questions regarding this Privacy Policy or your personal information, please contact us at Support@northminer.ca.
1. Who We Are
Trade Name: NORTH MINER
Business Name: RISEN CRYPTO MINING INC.
Business Number: 731266904
Address:
19036 22 Ave,
Surrey, BC V3Z 3S6,
Canada
Telephone:
+1 (604) 239-6821
Email:
Support@northminer.ca
2. Personal Information We Collect
Depending on your interaction with NORTH MINER, we may collect:
- Full name
- Company name (if applicable)
- Billing address
- Shipping address
- Email address
- Telephone number
- Order history
- Payment confirmation information
- Customer support communications
- Product inquiries
- Warranty requests
- Return requests
- Account information
- Newsletter subscription preferences
When you browse our website, we may automatically collect technical information including:
- IP address
- Browser type
- Device information
- Operating system
- Language preferences
- Time zone
- Pages visited
- Website activity
- Referral source
- Cookies and similar technologies
3. Sensitive Personal Information
NORTH MINER does not intentionally collect or request sensitive personal information, including:
- Race or ethnicity
- Religious beliefs
- Political opinions
- Sexual orientation
- Health information
- Biometric information
- Genetic information
If such information is accidentally provided, it will only be processed where legally required or with your explicit consent.
4. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may include:
Essential Cookies
Required for:
- Website functionality
- Shopping cart
- Customer login
- Checkout process
- Security
- Fraud prevention
Performance & Analytics Cookies
Used to understand:
- Website traffic
- Visitor behaviour
- Popular products
- Performance improvements
Functional Cookies
These cookies remember preferences such as:
- Language
- Currency
- Recently viewed products
- User settings
You may disable cookies within your browser settings; however, some website features may not function correctly.
5. How We Use Your Personal Information
We only process personal information where permitted by applicable law.
Your information may be used to:
- Process orders
- Verify payments
- Deliver products
- Provide customer support
- Respond to inquiries
- Manage warranty claims
- Process returns and exchanges
- Improve website performance
- Prevent fraud
- Verify customer identity
- Comply with legal obligations
- Send order updates
- Send shipping notifications
- Respond to technical support requests
- Maintain business records
- Improve products and services
Where you have provided consent, we may also send promotional emails regarding:
- New products
- Promotions
- Special offers
- Product launches
- Company announcements
You may unsubscribe from marketing communications at any time.
6. Legal Basis for Processing
We process your information where one or more of the following legal grounds applies:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection against fraud or unlawful activity
7. Legitimate Interests
NORTH MINER may process personal information where necessary for legitimate business interests, including:
- Operating our business efficiently
- Improving website functionality
- Maintaining accurate records
- Preventing fraud
- Providing customer support
- Improving product offerings
- Monitoring website performance
- Managing warranties
- Protecting company assets
We always consider your rights and interests before relying on legitimate interests as a legal basis.
8. Payment Information
NORTH MINER does not store complete credit card numbers.
Payments are processed through secure third-party payment providers or cryptocurrency payment methods.
Payment providers may collect additional information necessary to verify and complete transactions.
Please review the privacy policies of any payment provider you choose to use.
9. Data Security
Protecting customer information is extremely important to us.
We implement appropriate administrative, technical, and physical safeguards including:
- Secure website encryption (SSL)
- Access controls
- Password protection
- Secure servers
- Firewall protection
- Limited employee access
- Security monitoring
- Fraud detection systems
Although no internet transmission can be guaranteed to be completely secure, we continuously work to protect your information.
10. Storage and Retention
Your personal information is stored securely using reputable service providers and secure infrastructure.
Information may be processed in Canada or other jurisdictions where our service providers operate.
We retain personal information only for as long as necessary to:
- Fulfil orders
- Provide customer support
- Meet legal obligations
- Resolve disputes
- Maintain business records
Financial and transaction records may be retained for up to seven (7) years, or longer where required by applicable law.
11. Sharing Your Information
We do not sell your personal information.
Your information may be shared only where necessary with trusted third parties including:
- Shipping companies
- Payment processors
- Fraud prevention providers
- Website hosting providers
- Email service providers
- Analytics providers
- Professional advisors
- Government authorities where legally required
All third parties receiving personal information are expected to maintain appropriate confidentiality and security standards.
12. International Data Transfers
Some service providers may process information outside Canada.
Where personal information is transferred internationally, NORTH MINER takes reasonable steps to ensure appropriate safeguards are implemented in accordance with applicable privacy laws.
13. Legal Disclosure
We may disclose personal information when required by law, including in response to:
- Court orders
- Search warrants
- Regulatory investigations
- Government requests
- Law enforcement investigations
- Legal proceedings
We may also disclose information where necessary to protect our legal rights or prevent fraud.
14. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Receive a copy of your data
- Correct inaccurate information
- Update incomplete information
- Withdraw consent
- Request deletion of eligible information
- Restrict certain processing
- Object to processing
- Request data portability
- Unsubscribe from marketing communications
- Submit a complaint to the appropriate privacy authority
To exercise your rights, please contact:
We may request identity verification before fulfilling certain requests.
15. Third-Party Websites
Our website may contain links to external websites operated by third parties.
NORTH MINER is not responsible for the privacy practices, content, or security of third-party websites.
We encourage users to review the privacy policies of any external website they visit.
16. Children’s Privacy
Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to remove that information.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services.
When changes are made, the updated version will be published on our website together with the revised effective date.
We encourage customers to review this Privacy Policy regularly.
18. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
NORTH MINER
RISEN CRYPTO MINING INC.
📍 19036 22 Ave, Surrey, BC V3Z 3S6, Canada
At NORTH MINER, protecting your privacy is fundamental to the way we do business. We are committed to handling your personal information with transparency, security, and respect while providing a safe and reliable experience for every customer.