Contact information
Contact Information
At NORTH MINER, we are committed to providing professional, responsive, and reliable customer support. Whether you need assistance selecting the right ASIC miner, tracking an order, requesting warranty support, or have general questions, our team is here to help.
We aim to respond to all inquiries as quickly as possible during normal business hours.
Corporate Information
Trade Name: NORTH MINER
Business Name: RISEN CRYPTO MINING INC.
Business Number: 731266904
Customer Support
Email:
Support@northminer.ca
Telephone:
+1 (604) 239-6821
Corporate Address
NORTH MINER
19036 22 Ave
Surrey, BC V3Z 3S6
Canada
Please note that this address is our corporate mailing address. NORTH MINER operates as an online business and secure warehouse network and does not offer public showroom access or in-person order pickup.
Sales Inquiries
Our sales specialists can assist with:
- ASIC miner recommendations
- Product availability
- Bulk and commercial orders
- Hosting solutions
- Product comparisons
- Quotations and invoices
- Shipping information
Technical Support
Need help with your miner?
Our technical support team can assist with:
- Initial setup
- Mining pool configuration
- Wallet configuration
- Network connectivity
- Firmware guidance
- Warranty assistance
- General troubleshooting
Order Support
For questions regarding an existing order, please include your:
- Order number
- Full name
- Email address used for the order
- Product model
- Tracking number (if available)
Including this information helps us respond more quickly.
Warranty & Returns
For warranty claims, returns, exchanges, or shipping-related concerns, please contact:
Our team will provide instructions and, where applicable, return authorization before any equipment is shipped back.
Business Hours
Customer support is available during our regular business hours. We strive to respond to all emails and inquiries as promptly as possible.
Stay Connected
For the latest product releases, mining hardware updates, promotions, and company announcements, visit our official website and follow our official communication channels.
Thank you for choosing NORTH MINER. We appreciate your trust and look forward to supporting your cryptocurrency mining journey with professional service, reliable products, and expert assistance.